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Terms of Service


Warranty Coverage on Our Hike N’ Hook Poles

Question:
What does Hike N’ Hook Trekking Pole warranty cover?
Answer:
There is a one year warranty on our Trekking Poles. The warranty covers shaft breakage only.
Question:
What is not covered under the Hike N’ Hook Warranty for Trekking Poles?
Answer:
  • It does not cover normal wear and tear
  • It does not cover lost straps, lost sections, or any other lost parts
  • It does not cover chewed straps or grips by animals or other living beings
  • It does not cover broken straps, broken or worn tips, worn grips, expanders, sleeves or missing baskets
  • Hike N’ Hook Customer Service reserves the right to limit the amount of Return Authorizations assigned per customer over any given period of time. A customers claim(s) will be scrutinized based on rate of recurrence.